Privacy Policy

Privacy Policy – Herbist

At Herbist, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following information:

• Personal details such as your name, email address, phone number, and delivery address Order and payment information
• Communication details when you contact us
• Technical data such as IP address, browser type, and device information

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about your purchases or inquiries
• Improve our website, products, and services
• Prevent fraud and ensure the security of our platform
• Send updates, promotions, or marketing messages (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information. Your data may be shared only with trusted third parties where necessary, such as:

• Courier companies for delivery
• Payment providers for secure transactions
• Service providers who help operate our website

All third parties are required to handle your information securely.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no online system is completely secure, and we encourage you to keep your account details safe.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand user behaviour, improve performance, and personalize content. You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to your data
• Request deletion of your information where applicable Opt out of marketing communications at any time

To exercise these rights, please contact us.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies.

8. Updates to This Policy

Herbist may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website or support channels.